You can easily create a new password by doing the following:
- Type in your e-mail address and click on the "Request new password"
- Open your email and Copy the code provided by highlighting it and "Ctrl + C"
- Follow the link in the email "To the form for choosing a new password "
- In the first box PASTE THE CODE and create a new password in the second box and confirm this new password in the third box
NB: it is very important that you follow the instructions in the mail and DO NOT enter the code you receive as your new password see the attached screen shots.
